I cannot say enough about my experience with Culligan of Seguin-New Braunfels. Specifically, starting from Jennifer who got me the details I needed, to scheduling Matt who came out and tested my water and determined what I needed to prepare for my installation - I loved the pricing options available and definitely appreciated the flexibility to be able to decide what's best for me. And it didn't stop there. I had the privilege to meet the awesome installation tech Hurley who was beyond accommodating to this "new to Texas" customer, who had zero clues about the effects of the TX water on my skin. He helped me fully understand my system, what it can do, and also if anything goes wonky on it. He took the time to also give me tips and tricks ensuring that I feel comfortable at all times with the system and know what to do in case of anything crazy like power outages, etc. Beyond his professionalism, he was super kind, genuine, and listened very well while being mindful to really understand my questions and provide solutions. Definitely would recommend to anyone who is looking for A+++ service. Super grateful that I now have softened water and clean drinking water to boot. An awesome Texas welcome, indeed!!! 🙂
Response from the owner: Hi Njeri –Welcome to Texas, and thank you so much for your incredible review! We’re thrilled to hear that your entire experience with Culligan of Seguin-New Braunfels exceeded expectations. From Jennifer’s support to Matt’s knowledgeable visit, and especially Hurley’s outstanding installation and customer care—we’re proud to have a team that makes every step easy and informative.We’re especially glad Hurley was able to provide not just expert installation, but also the reassurance and understanding you needed as a new Texan navigating our famously hard water. We believe in empowering our customers with knowledge, and it’s awesome to hear that you felt listened to and fully supported throughout the process.Your kind words and recommendation mean the world to us. We’re honored to be a part of your new home journey and are here anytime you need us!Homer ZapataOperations ManagerCulligan of San Antonio and Seguin - New Braunfelshzapata@culligansa.com
